All our items on our website are non refundable, as they are personalised items created or edited for the client and cannot be sold to anyone else. However, we do offer a satisfaction guarantee, which means we will redo the CV/ resume until you are happy with it, providing you send us the changes within 24 hours of receiving the CV/ resume.
Please check our terms and only if you agree within our terms then order from our website.
All our items are sent by email within 3- 5 working days and also sent by post within 5- 7 working days in UK. If you pay for a next day service you will receive this by email within 24 hours. By post it will take 3 - 5 working days If you have placed an order with us and live abroad you will receive the item by email within 3- 5 working days and by post it will arrive within 21 working days.
If you dont receive your item, please let us know within 7 working days and we will re-send this again by email or by post. If you are based outside UK you need to let us know wtihin 21 working days and the personalised item will be sent again.
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